Privacy Policy

Maeve & Mason — Privacy Policy

Version 18.9 — Last updated on July 1, 2025

We understand that you place your trust in us — and we take that responsibility seriously.
This page explains what personal data we collect, why we collect it, and how we use it to serve you better.
Our goal is simple: to be clear, honest, and respectful with your information.

This Privacy Policy applies to all online services offered by Maeve & Mason through our official website.
By using our site, you agree to the practices described below.

1. Data We Collect

a. Information You Provide

When you place an order, sign up for our newsletter, or contact us, we may collect:

  • Your name and shipping address

  • Your email address and phone number

  • Payment and transaction details (securely processed through our payment partners)

We only collect what’s necessary to process your order and provide customer support.

b. Automatic Data

Our website uses cookies and analytics tools to understand how visitors use our site.
This helps us improve your experience — for example, by remembering your cart or tailoring promotions.
No personally identifiable data is collected without your consent.

2. How We Use Your Data

We use your information only for the following purposes:

  • To process and deliver your orders

  • To provide support and respond to questions

  • To send updates, only if you’ve subscribed

  • To improve our website and services

  • To comply with legal obligations (e.g. tax and accounting records)

We do not sell, rent, or trade your personal data — ever.

3. Communication

If you email or message us, we may keep a record of your correspondence so we can assist you better in the future.
All communication data is stored securely and never shared outside Maeve & Mason unless required to process your order.

4. Cookies

We use small text files called “cookies” to ensure our website functions properly.
You can disable cookies in your browser at any time, though some parts of the site may not work correctly.
Cookies help us remember what’s in your cart, save preferences, and analyze anonymous site traffic to make improvements.

5. Data Sharing

Your data may be shared with trusted third parties, but only for essential services:

  • Payment processors (for secure transactions)

  • Shipping carriers (to deliver your order)

  • Email and website platforms (to manage newsletters and site performance)

All partners are carefully selected and comply with strict data protection standards.

6. Your Rights

You have full control over your personal information.
You can request to:

  • Access the data we hold about you

  • Correct inaccurate details

  • Delete your data (“right to be forgotten”)

  • Unsubscribe from any emails or communications

To make a request, simply email support@maeveandmason.com — we’ll handle it promptly.

7. Data Security

Your information is stored on secure servers with restricted access.
All payment details are encrypted and processed via certified providers such as Shopify Payments and Apple Pay.
We review our security practices regularly to ensure your information remains protected.

8. Policy Updates

This Privacy Policy may be updated from time to time to reflect improvements or changes in regulations.
The latest version will always be available on our website, with the date shown at the top.

9. Contact Us

If you have any questions, requests, or feedback about your personal data or this policy, please contact us at:
📩 support@maeveandmason.com
We’re always here to help — with care, respect, and gratitude.